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The McGraw-Hill Handbook of Distance Learning
Chute, A., Thompson, M., and Hancock, B., 1999

A comprehensive reference guide to the complex issues involved in planning and implementing a distance learning program for  organizations, such as how to:
  • cut training costs significantly; 
  • determine needs of the organization up front
  • make sound decisions about which competing technology to adopt
  • design effective distance learning and supporting materials
  • keep the focus on training content and quality, not on the technology delivering it;
  • create a cross-functional team for recommending the best approach to distance learning for your organization; 
  • assess the costs involved and get financial backing from management
  • adapt existing programs to a distance learning format
  • effectively use videoconferencing, audio-conferencing, the Internet, etc.; 
  • plan and design distance learning facilities. 

Table of Contents

  • Introduction: 

  • The Time Is Right for Distance Learning 

  • Convincing Your Organization of the Need for Distance Learning 

  • An Overview of Audio, Video, and Computer-Based Distance Learning Technologies. 

  • Advanced Computer Technologies: Computer Conferencing, Electronic Performance Support Systems, the Internet, and the World Wide Web. 

  • The Distance Learning System: More Than A Collection of Hardware.

  • Getting Started in Distance Learning: Is Your Organization Ready?

  • Designing A Distance Learning System.

  • Program Design, Delivery, and Evaluation. 

  • System Management and Expansion. 

  • Special Issues for Educational Institutions. 

  • Looking At the Present, Looking to the Future: Days of Future Past.

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